Privacy policy

Last updated: April 4, 2026

Beluga Kids operates this online store to provide you with a personalized shopping experience. This Privacy Policy explains how we collect, use, and share personal data when you visit, use our website, or make a purchase.

By using our website, you agree to the processing of your personal data in accordance with this Privacy Policy.

1. Data Controller

The data controller responsible for processing your personal data is:
Beluga Kids
Email: service@belugakids.ch

2. Collection and Processing of Personal Data

We process personal data that you provide to us when using our website or placing an order, including:

• Name, billing and shipping address
• Email address and phone number
• Payment information and transaction data
• Order history
• Communications (e.g. customer service inquiries)
• Technical data (e.g. IP address, browser, device)
• Usage data (e.g. pages visited, interactions)

3. Purpose of Data Processing

We use your personal data for the following purposes:

• Processing orders and fulfilling contracts
• Delivering products
• Payment processing
• Customer service and communication
• Improving our services and website
• Marketing and customer communication (where permitted)

4. Sharing of Data with Third Parties

For the purpose of fulfilling contracts, we work with external service providers. Personal data may be shared with the following categories of recipients:

• Logistics partners (in particular Stiftung ESPAS, Zurich) for storage, picking, packing and shipping
• Payment service providers for payment processing
• IT and hosting providers (e.g. Shopify) for operating the website
• Marketing and analytics partners (e.g. for advertising or web analytics)

Data is shared exclusively for the purpose of contract performance or to safeguard our legitimate interests in accordance with Art. 31 of the revised Swiss Data Protection Act (revDSG). All service providers are contractually obliged to process personal data only as required and in accordance with our instructions and applicable data protection laws.

5. International Data Transfers

Your personal data may be transferred abroad (e.g. through Shopify or other service providers). We ensure that an adequate level of data protection is maintained (e.g. through contractual safeguards).

6. Cookies and Tracking

Our website uses cookies and similar technologies to ensure functionality, analyze usage, and display personalized content and advertising.

You can restrict or disable cookies in your browser settings. However, this may affect the functionality of the website.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by law.

9. Your Rights

Under applicable data protection law, you have the following rights:

• Right to access your personal data
• Right to correct inaccurate data
• Right to request deletion
• Right to restrict processing
• Right to data portability

To exercise your rights, you can contact us at any time at: service@belugakids.ch

10. Changes

We reserve the right to update this Privacy Policy at any time. The version published on our website shall apply.